Research Participant Coordinator

Central London
£29K - £42K Pro Rata (DOE)
Start date:
posted by:
Nicole De Jong

Job Description:

Research Participants Coordinator 

As a Research Participant Coordinator, you will work to find the very best research participants for User Experience Researcher's wide range of research efforts. You'll work closely with members of the UX Research Participant Recruitment team supporting researchers for various products. You'll collaborate with researchers to understand their study objectives, clarify their participant requirements and plan the logistics of recruitment support. You'll operate with awareness of our ethical obligations to our participant candidates, including informed consent and privacy concerns. You're a responsible and organized individual who can keep tabs on many projects, pay close attention to details, and plan well while accommodating the unexpected. Using your strong communication skills, you'll effectively contact members of the public to confirm their suitability for studies and schedule their participation in a variety of study formats. 

* Recruit research participant candidates drawn from enrollees in our public program, customer lists, and employee referrals. 
* Scrutinize study specifications and planned assessments to ensure quality data is gathered from the right people. 
* Screen candidates for availability, interest level, and appropriate qualifications using online questionnaire responses and phone interviews. 
* Coordinate the logistics of user research, including participant scheduling, facility scheduling, and distribution of incentives. 
* Adhere to ethical codes related to conducting user research 

Minimum qualifications: 
* B.A. degree in any field 
* Fluent English - verbal and written 

Preferred qualifications: 
* Work experience in an applied research setting supporting data collection from human subjects or customer-facing work in the tech industry 
* Organized, detail oriented and able to work independently on multiple projects at once. 
* Strong oral and written communication skills. 
* Excellent assessment and analysis skills. 
* Demonstrated proficiency with office productivity tools including email, web browser, web apps, database search, spreadsheets/word processors (Google Apps). 
* Interest in and familiarity with technology products. * Fluent second foreign language (German is preferred)