My client, a large integrated/marketing agency are looking for a Traffic Manager, if you are from in-house and would like a move to agency, this could be a role for you!
You will be a link between the client services and the creative department and they manage all resource requirements for the Creatives (Art Directors, Copywriters and Designers) placed on the business, and are therefore responsible for managing the expectations of both Client and Project management in terms of best practice and efficiency.
The role will be to manage the day-to-day workflow of roughly 20 creatives and around 5 different accounts. The role will require you to work closely and seamlessly with the other traffic managers in the team, with an understanding and holistic view of the full creative department and the all briefs and deadlines. You will therefore need to have past experience with trafficking a fast paced team, as well as someone who works and communicates well in a team.
This person will also need to be confident, strong and personable, you will be required to conduct daily stand ups, communicate with Creative Directors on decisions, be involved in resource meetings and be firm to enforce process to ensure most efficient ways of working.
You will need to have commercial awareness in assuring the Client and Project Management teams are quoting correctly for the resource required as well as being able to monitor the efficiencies of and burn rates on each job. This will require daily follow-ups on timesheet completion of your team.
- Organisation of resources through your teams
- Use your knowledge to put the right people on the right jobs according to their skillset/abilities and ensuring consistency of resource
- Keep the departmental freelance tracker up to date with accurate information around commercials and start and end dates. Working with IT and HR to ensure freelancers have the necessary equipment and work space to work.
- Running weekly commercial reports on utilisations across the departments, highlighting issues and trends. Reporting on team’s commercial health and flagging and following up on jobs with financial over runs.
- Working with Creatives on timesheet completion and commercial awareness
- Keeping your Creative Directors involved in decision-making around resource and overseeing projects
- Timely response to client and project management ad hoc requests and keeping the teams updated on project progression.
- Managing creative diaries, putting in briefings, wip’s and 1st thought meetings.
- Ensuring concept and design turnaround times are adhered to.
- Leading stand-ups confidently and resolving issues/changes highlighted.
- Check in with creatives and tech to ensure work is progressing and removing blockers.
- Weekly resource requests and Freelance requirements to be scheduled weekly, highlighting any resourcing or people issues.
- Work with Client and Project Management on timing plans and schedule for the life of projects
- Negotiating with agencies and freelancers on rates.
- Becoming part of the team you work within, knowing the brands and the people who work on them.