#148401

Client Solutions Manager

Location:
Central London
Salary:
Highly competitive
Posted By:
Shana Hector
Date:
05/06/2019

Job Description:

Job Title: Client Solutions Manager 
Duties: Our clients mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started. 

The Client Solutions Manager is a strategic and enthusiastic solution-driver who puts our clients customers at the core of everything they do. They have a passion for advertising and believe the future of marketing is identity-based, data-driven and grounded in measurable business results. With a proven understanding of both online and traditional media, the Client Solutions Manager is a core part of the Sales Team. Developing industry-specific relationships, driving revenue by negotiating and optimizing complex opportunities, whilst using data and analytics to build a consultative solution for our customers are core parts of this role. Success in this position requires strong consultative sales and analytical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines. 

RESPONSIBILITIES 

Customer and Industry Knowledge 

- Develop a deep knowledge of Digital Marketing, FMCG, and accompanying Facebook solutions. 
Relationship Management 
- Build and manage relationships with key clients and agency partners (media, creative, marketing partners) 
- Work and collaborate with diverse group of internal cross functional teams 
Marketing Solutions Expert 
- In partnership with Client Partner, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners 
- Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnerships 
- Analyse data and insights to guide strategy and implementation of Facebook 
Platform and Product Expertise 
- Drive education on Facebook product, company updates and share Facebook best practices as relevant to client or agencies' business 
- Influence product innovation based on client needs and feedback 
Media Planning, Strategy, and Measurement 
- Provide and oversee Facebook marketing strategy, align with client's key business objectives 
- Translate business objectives into campaign strategy, proposing campaign structures and implementing measurement solution (derive actionable insights, synthesize results into recommendations) 
Manage planning, execution, ongoing reporting and optimization of campaigns (oversee budget spend, manage internal analytics and dashboards, provide optimisation and real time targeting recommendations 
Skills: MINIMUM QUALIFICATIONS 

Extensive experience as a Facebook user and familiarity with Facebook's ad products 
Experience working directly with marketing, media and/or consulting companies 
Advanced Excel skills 
Experience aligning solutions and measurement to client business objectives 
Experience planning, delivering, and executing media, measurement, and creative strategy 
Experience presenting to external stakeholders at a variety of levels 
Strong project management abilities, with experience completing projects with minimal direction with high attention to detail 
Experience providing insights and campaign optimisations/recommendations 
Demonstrated ability to build strong working relationships with internal and external partners 
Experience leading and managing initiatives with support from team/manager 
Experience supporting the execution of account growth strategy and action plans as part of a team 
Demonstrated experience analyzing data sets and delivering actionable insights 
Ability to guide adoption of products/solutions 
Demonstrated ability to influence internal and external stakeholders - anticipating challenges and objections, providing solutions and guidance with support 

PREFERRED QUALIFICATIONS 

FMCG industry or media agency biddable experience preferred 
Experience in both brand and performance marketing 
 

Client Description:

The Advestising Arm of the Largest Social Media Company in the World.