This exciting opportunity has arisen at a leading production agency, you will be working on a global retail account. You will have most importantly integrated campaign experience and will also have demonstratable experience working on social media campaigns.
As part of the Client Services Department, you will play a central role in the business and are pivotal to the smooth running of the account(s). You will be required to have a thorough understanding of all areas of the business and be responsible for managing projects from brief to final delivery on time and budget. You will be client-focused and require good communication, organisation and time management skills to manage both your clients and internal departments, while always focusing on quality, process, and profitability.
Day to day contact for agency/ client stakeholders and internal departments
Coordination between Project/ Transcreation Management, client and agencies
Respond to information requests from the Senior Account Manager or Account Directors s
Work closely with internal stakeholders e.g. Digital, paid media, SEO and PPC
Handle all aspects of client campaigns from planning through to delivery
Demonstrate clear understanding of the brand
Highlight and escalate quality control issues
Distribute contact reports and agendas
Manage agreed budgets and administration
Prepare accurate cost estimates against the Rate Card for Account Director approval
Assist with financial reporting and smooth running of the finance function
Support the Account Director in supplying client management information and reporting
Experience of working in a social media and digital production role essential
High level of IT literacy, including usage of spreadsheets
Strong numeracy skills
Prioritisation, time management and attention to detail
Resilience and ability to work under pressure
Fluent oral and written English essential, other languages desirable
Strong interpersonal skills
Highly organised, detail-oriented, customer-focused, proactive and possess excellent
communication skills with a clear understanding of international brand challenges
Experience managing and servicing international accounts in 5+ markets with multiple stakeholders desirable
25 days holiday
Half-day leave on your Birthday
Life Assurance – four times annual salary
Pension Scheme (Company contribution matched up to 5%)
Employee Assistance Programme
Travel Season Ticket Loan
If this sounds like an exciting position then please apply.
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