Job Title: Partner Solutions Manager
Duties: Partner Solutions Manager, Developers (EMEA Gaming)
The Partner Solutions Manager (PSM) support sGaming Partners and the Partnerships team in an operational capacity across various platforms. The Games Partnerships team manages strategic relationships with Developers in the Gaming Industry to bring games onto the platform and integrate Facebook's social features into games on other platforms.
The PSM will provide operational support to the partnerships team, working with various internal processes and stakeholders on day to day tasks and projects. This role will also work with external partners, focusing on scaled support to the ecosystem.
Support the partnerships team on operational tasks both internally as well externally
Work closely with partnerships team on policy violations and partner outreach needs
Process partner business updates on a regular basis and update integrity information where needed
Assist Strategic Partner Managers with troubleshooting Canvas and payment-related issues.
Coordinate featuring for Canvas and Instant Games globally
Own games partnerships team alias and provide support the developer ecosystem
Process contract/API changes on a regular basis and where needed
Facilitate communication of major updates on the platform for unmanaged partners (blog posts/webinars/etc)
Keep track on partner issues and resolutions internally and follow up externally
Work closely with Strategic Partner Managers drive operational improvements for the team
Assist with various other ad-hoc initiatives to support the business as needed.
Utilize various internal tools to help support developers on an ongoing basis
Skills: Minimum Qualifications
3+ years of experience in gaming-related account- or project-management role
BA/BS degree with outstanding academic performance
Demonstrated ability to think strategically about complex issues, leading to thoughtful recommendations and action plans
Ability to work effectively and cross-functionally, both internally and externally
Rapid learner who thrives in a fast-paced environment
Organized and detail oriented mindset
Passion and love for Gaming