#159808

Content Strategist

Location:
Remote (must be UK based)
Salary:
£90k+bonus all meals and holiday
Posted By:
Shana Hector
Date:
21/07/2020
Duration:
11 months

Job Description:

Our mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, our people are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started. We're looking for a Product Content Strategist to partner with designers, product managers, researchers and others to design empathetic, supportive experiences for people who are in distress or at risk of personal harm. You're perfect for this role if you are empathetic, thoughtful, and adaptive. You should be able to plan and write content for web and mobile interfaces, including interaction flows, product tours, support emails and internal documentation. You'll need to apply consistent standards and elevate the overall quality of our work; love both high-level strategy and hands-on writing and editing; understand design thinking and user experience; and thrive in a flat, fast-moving organization. RESPONSIBILITIES

Plan, write, edit, test and improve content including interface language, product education, navigational nomenclature and other content throughout experiences
Help apply and maintain consistency with content standards, and evolve the company's voice
Collaborate with designers, researchers, product managers, product marketers and engineers to serve a global content audience
Share your work and give feedback to teammates
Partner with designers, product managers, researchers and others to design empathetic, supportive experiences for people who are in distress or at risk of personal harm.

Skills: MINIMUM QUALIFICATIONS

5+ years working with content for web or mobile experiences
Please include a link to samples of your work that show an experience across different content types. You may show us content you've created for user interfaces, microcopy, user education, direct or transactional emails, style guides or product launch content

PREFERRED QUALIFICATIONS

UX writing or product content strategy experience
Have experience translating technical concepts to language everyone can understand
Experience writing for highly sensitive moments or vulnerable users is highly valuable
Creating content processes and improving systems

Keywords:
Education: NA
Skills and Experience:
Required Skills:
DOCUMENTATION
PRODUCT LAUNCH
USER EXPERIENCE
CLOSER
HP-UX
Additional Skills:
TRANSLATING
UNIX
UX

Client Description:

The Largest Social Media Company in the World.

 

The B2B Solution of the largest Social Media Company in the world

 

The Charity and NGO focused solution for the largest Social Media company in the world.