#164356

Technical Specialist - mobile support

Location:
London
Salary:
£50-£60K pa pro rata plus hols and bonus
Start date:
ASAP
Posted By:
Monika Pflicke
Date:
03/02/2021
Duration:
12 months

Job Description:

We are recruiting for our Client-technology leader and platform owner.

 

Technical Specialist -mobile support

12 mths PAYE temporary role
Rates: £50-60k pa pro rata plus holidays and annual bonus

 

Professional Services is a team of solution-oriented trusted advisors supporting millions of users worldwide. Our consultative services take our deep technical and product expertise and combine it with our powerful understanding of our customer’s needs and goals to solve their biggest business challenges allowing them to grow and get the most out of the company’s solutions.

The Technical Specialist team provides deep and specialized in-region technical support for emerging mobile products. Our team aim to make mobile web faster and more engaging for millions of users through close partnerships with the top partners. Our team consists of sharp, analytical minds who enjoy solving complex, strategic, operational and technical challenges for the world's largest mobile advertisers.

As a mobile Technical Specialist, you will be responsible for providing hands-on technical support for emerging technologies, such as Progressive Web Apps, Accelerated Mobile Pages, Web Payments, Authentication and more. You will also build robust processes, systems, tools, and documentation and will work closely with the Product teams to provide feedback that improves customer experience and performance. You are a mobile product expert who can nurture and deepen the partner relationship through successful engagements, multi-product integrations, and providing day-to-day support. You flawlessly architect mobile solutions for your clients based on their business goals, and lead implementations for a variety of our product lines during the pre-sales and post-sales process.

Minimum Qualifications:
BS or MS degree in Computer Science or a related technical field or equivalent practical experience.
some hands-on experience in Internet products and technologies, with knowledge of Progressive Web Apps and Accelerated Mobile Pages a plus.
Experience in Front End development, particularly for mobile, including HTML, CSS, JavaScript. Experience with frameworks (e.g. AngularJS, ReactJS, etc).

Preferred Qualifications:
Excellent problem solving, analytical, and troubleshooting skills. Data analysis and good data-driven decision-making skills on mobile technology.
Strong consultative or client-facing experience and the ability to break down complex problems and simplify.
Proven ability to adapt your message to the technical level of the audience and comfort presenting technical materials to groups of any size and background. Experience working with and managing external partners/customers of all levels.
Excellent project management skills and attention to detail.

Responsibilities:
Working closely with customer/partner development teams and product managers to implement innovative mobile solutions using mobile Web technologies such as Progressive Web Apps, and Accelerated Mobile Pages.
Perform implementation reviews and help partners in their day-to-day challenges by delivering innovative and scalable solutions and troubleshooting their issues.
Advocate new product features and assist clients in the adoption of new products via upgrades and migrations to help them build long-term success. Provide documentation and technical guidance to ensure the technical success of clients’ integrations.
Propose, design, create and present prototypes, demos and proofs-of-concept to a wide variety of audiences, from engineers to marketing professionals.
Improve product offerings by providing partner feedback on features to the product managers and engineers.

Skill/Experience/Education
Mandatory
Consulting / Pre-Sales /Front end Web development
Desired
Development Framework (eg: React) Second Language: German or French or Italian

 

Client Description:

 

 

Our Client is a multinational technology company, specialising in Internet-related services and products; including online advertising technologies, search engine, cloud computing, software, and hardware.The atmosphere is relaxed with a diverse and innovative culture. Opportunities for growth and progression and networking with like-minded people across the business and beyond.

We want to make a world of difference, so it matters to us that we hire differently. Aquent is dedicated to improving inclusivity and is proudly an equal opportunities employer.