We are recruiting for our Client-Social media and advertising platform.
This is a temporary PAYE role.
Pay DOE between £75k-£85k pa pro rata.
The role: Partnerships and sales enablement training manager
Role Objective: Maximize Partner Manager effectiveness by determining and developing training programs that drive outstanding Partner engagement.
The Partnerships team works at the essential intersection between products and partners. We build relationships to help the platform deliver the products people need to stay connected, and help our partners succeed using the tools and services. We do this every day, around the world, across over 30+ business lines - including news publishers, game developers, media companies, financial institutions, public figures and more. As the future of work comes into focus, Partnerships plays an ever more essential and exciting role.
The company is looking for an exceptional Training Manager to join the Partnerships Learning & Enablement team. The Partnerships team mission is to drive value for our Partner network enabling them to leverage the platform’ products and services to drive their business and to ensure we consistently deliver the best experience to our Partners. Training Manager will develop and deliver high-impact training programs that enable our Partner managers to increase effectiveness.
In this role you will be joining a highly dynamic Partnerships Enablement team and have impact across a wide number of different organisations within the company. You will drive programs that help our frontline teams become better at managing and developing our Partner relationships while adding value. You will be passionate about training and the impact upskilling individuals has within organisations.
*Liaise with organisations across the company to determine enablement needs and skills gaps
*Develop effective training programs that close gaps and elevate the skillsets of frontline teams
*Work collaboratively with HR to develop competency models to level set expectations
*Work closely with cross functional teams, e.g. Product Marketing, Sales Operations, Business Leads, to ensure alignment and adoption of training programs
*Increase visibility and adoption of training programs through effective communication plans across multiple channels ensuring a wide reach
*Create engaging training content to support programs where applicable such as training decks, knowledge assessments, interactive features and more
*Investigate and repurpose existing training to ensure minimal to zero duplication of effort
*Deliver training sessions/workshops in an engaging, clear and concise way online and in-person
*Scale training programs by working with design teams to develop e-learning modules
*Develop a training catalogue that can be made available across organisations
*Track and analyse program effectiveness aligned to program objectives, reporting these consistently in leadership forums
*Create a system/process for gathering new training requests and feedback on executed programs continually making improvements where required
*Leverage internal tools available to drive training while also making recommendations to improve training infrastructure and processes
*Maintain a keen understanding of training trends, developments and best practices
EXPERIENCE & QUALIFICATIONS
solid experience in developing and delivering sales training programs
some experience working in technology/Internet industry
Bachelor's degree or equivalent
SKILLS & PERSONAL ATTRIBUTES
Commercial acumen - Harbour strong commercial acumen, empathy and credibility to best align with business stakeholders
Analytical - Inquisitive nature utilizing discovery methods and data (surveys, focus groups) to diagnose pain points
Creativity - Creative problem solving and solutioning skills to remove bottlenecks and develop programs that drive impact
Self-starter - Highly self-motivated and driven to deliver exceptional results in an autonomous environment
Presentation - Confident, highly engaging speaker with flawless presentation skills
Communication - Excellent communication and active listening skills across different channels - written and verbal
Project management - Strong project management skills from planning, execution and tracking against results
Precision - Excellent attention to detail, thoroughness and accuracy in all aspects of work