Process Solutions Designer

Remote (must be UK based)
£68k prorata
Start date:
Posted By:
Shana Hector
6 months to start

Job Description:

The Global People Operations team strives to create and deliver a seamless and positive employee experience across the entire employee lifecycle. Leading with care and empathy, we develop efficient and simple people processes, systems, policies, and programs. We deliver data that is useful and accurate to create People-related strategies across the business. We manage people knowledge and provide expertise on how HR systems are connected.Our work also ensures Facebook remains protected and compliant. We strive to ensure employees feel heard and given the resources and support they need during the most important moments during their careers.
We are seeking a Solution Designer to assist in delivering technology solutions for HR programs. The ideal candidate will question common assumptions, rethink existing processes, and see every challenge as an opportunity for improvement. We’re looking for an execution focused individual, who can look at the big picture from a user experience, technology and business standpoint but also connect this to the HR need. This role supports process and technology on a global scale.

Identify and support transformative cross-functional initiatives to improve business outcomes for HR.
Support shared vision across the HR and business functions by partnering with key internal business stakeholders.
Acts as primary project contact to establish key stakeholder requirements and project objectives. Creating business requirements artifacts, including process designs, test scripts, and user stories.
Development of process documentation, stakeholder presentations and associated artifacts. Support project and process change management activities.
Maintain effective communication with project relevant stakeholders including creation of project plans and facilitate resolution of all issues to reach project goals.
Coordinate project activities across engineering and HR teams, define and track key project milestones and deliverables.
Analysis of data and metrics to inform product and process roadmaps.

Minimum Qualification
4+ years experience implementing customer-facing technology solutions
4+ years experience driving small to medium technology initiatives
Experience creating business requirements artifacts, including process designs
Intermediate to advanced knowledge of Excel and data analysis skills
Proven relationship and partnership building skills
Demonstrated experience leading global technical projects end-to-end with multiple stakeholders
Experience with Agile, Scrum, BABOK, SDLC or similar project management methodologies
Strong written and verbal communication skills

Preferred Qualification
Proven track record of effectively interacting with internal and external stakeholders
Demonstrated experience working in a fast-paced environment with stakeholders and users
Experience with change management initiatives

Client Description:

Our Client is the largest social media company in the world. They have substantial B2B and B2C advertising and media platforms, as well as a nonprofit initiative. With the mission of bringing people together, they now boast over 2 billion users, and are rapidly developing as they influence the world around us.


We want to make a world of difference, so it matters to us that we hire differently. Aquent is dedicated to improving inclusivity and is proudly an equal opportunities employer.