Service Delivery Manager

Remote, UK Based - Central London
Job Terms:
Up to £90,000 + benefits
Start date:
Posted By:
Joshua Thomas
6 month FTC (Potential Extensions)

Job Description:


Service Delivery Manager 

If you have service management experience and are seeking a remote role in London, we want to hear from you! Aquent is looking for an experienced Services Delivery Manager to join our client's successful team. This Services Delivery Manager role is for a 6-month contract, is currently remotely based in London, and offers an attractive salary of £80k-£90k pro-rata plus excellent benefits.


As a flexible Services Delivery Manager, you will closely liaise with the product and programme delivery teams to ensure the appropriate onboarding of new services, platforms or products.


In a typical week in this service management role, your many tasks will include:

  • Owning and implementing the readiness process, ensuring suitable risk management, engagement and collaboration
  • Creating, owning and deploying a robust model for service assurance of products and services
  • Providing internal/partner periodic reviews and retrospectives of service performance and issues


To apply, you will need excellent experience in service management of technical products and services, ideally in a product and content delivery environment to a large customer base. You will also require a technical understanding of video and broadcast platforms, infrastructure, and workflows.


For full details and to apply for this Services Delivery Manager job remotely based in London, please contact Aquent today.


Aquent is a leading talent services company, providing marketing and creative talent, managed services, extended workforce benefits, project management, and professional development. Founded in a dorm room in 1986, Aquent now employs 10,000 people each year across eight countries. In 1993, Aquent became the first staffing company to offer full comprehensive benefits to its temporary employees. Aquent is committed to fostering an inclusive environment where different backgrounds, experiences, and perspectives are valued and where everyone can contribute, grow their careers, and thrive.