#176176

Workflow Coordinator

Location:
Remote working/ moving to onsite at City of London offices
Job Terms:
Temporary
Salary:
Day rate: £175 PAYE or £230 Umbrella com
Start date:
ASAP
Posted By:
Claire Blasi
Date:
01/13/2022
Duration:
2 Month Initial booking then 1/2 year FTC with extension to extend

Job Description:

Workflow Coordinator

  • Day rate: £175 PAYE or £230 Umbrella company
  • 2-3 month initial freelance booking with the intention to convert into a long term 1-2 year FTC
  • Remote working/ moving to onsite at City of London offices

** Please note this is a busy presentations environment rather than a design studio department.

 

PURPOSE OF ROLE:

The Workflow Coordinator coordinates resource allocation and scheduling and work for the studio. You will have an understanding of Presentations and MS Office and the ability to interpret and communicate client briefs to the studio team. The Workflow Coordinator is the studio’s first point of contact for the client, prioritising projects and ensuring ‘right first-time’ delivery.

 

KEY RESPONSIBILITIES:

  • You will interpret and communicate client briefs to the studio team.
  • You will liaise with clients to achieve accurate and achievable deadlines, renegotiating where necessary.
  • You will provide the first level of support for client queries, involving a designer or the Presentations Team Leader when necessary.
  • You will maintain and develop strong relationships with clients in order to understand and manage their requirements.
  • You will provide feedback to clients regarding the progress of their jobs.
  • You will elicit client feedback on the design service to consistently strive to deliver a fully client-focused operation.
  • You will develop an excellent knowledge of the client’s brand, challenging off-brand output where appropriate.
  • You will attend client briefing sessions for regular jobs, delegating to a Presentations Operator/Designer for smaller jobs or the Presentations Team Leader for larger or more complex projects.

 

Operations:

  • You will provide constructive feedback concerning procedural and other operational issues to the Presentations Team Leader.
  • You will monitor staffing levels and utilisation rates and advise the Presentations Team Leader about optimal staffing.
  • You will track studio costs and expenses for monthly invoicing.
  • You will coordinate third-party suppliers and RRD procurement colleagues to deliver output.

 

COMPETENCIES

  • Highly organised, motivated, and responsible with a keen eye for detail and presentations and document knowledge.
  • Demonstrable experience in related industry.
  • Strong written and verbal communication skills.
  • Ability to combine professionalism and good humour with a proactive approach.
  • An inclination to take control of situations, pre-empt problems and provide solutions.
  • A calm and confident manner and a positive ‘can-do’ attitude and a flexible approach.
  • Comfortable working in a corporate client environment, including dressing appropriately for client site.
  • A willingness to undertake overtime when required.
  •  

SKILLS & EXPERIENCE

  • Strong experience in MS Office and Acrobat.
  • Familiar with working to tight corporate design guidelines while providing the highest level of customer service.

 

Please contact me if you want to take advantage of this fantastic opportunity. claireblasi@aquent.com

*Due to the high volume of responses, if you have not received an email in 48 hours please take it that you have unfortunately not been successful.

Client Description:

Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.