#179280

Product Support Officer

Location:
London (Must be UK Based)
Job Terms:
Temporary
Salary:
£43,623 - £47,985 per annum, pro rata
Start date:
Mid-May / June 2022
Posted By:
Luke Cox
Date:
04/12/2022
Duration:
9-Month Contract with Scope for Extension

Job Description:

 

PRODUCT SUPPORT OFFICER | HYBRID/ LONDON OFFICE WORKING | WORLD’S LARGEST TECH COMPANIES | UP TO £46K – 9 MONTH FIXED CONTRACT

Are you a technical Product Support Specialist seeking a new job in London? Aquent is collaborating with the world’s largest tech organization who is looking for an enthusiastic tech lover to join their incredible team.

Our client provides last mile data connectivity to more than 1 billion users today and are becoming critical for delivering an affordable and smooth user experience to a major global video-sharing social media platform.

The role:

· Provide technical guidance to platform users, partners and field teams using the client's solutions

· Analyze software problems

· Provide API, SDK, and software troubleshooting for partners

· Debug customer applications, provide software architecture guidance to partners, and handle business, product, or technical questions via phone, web, email.

 

To apply for this Product Support Specialist role, you will need a degree in Computer Science or a related technical field or equivalent practical experience. You will also require 3 years of industry experience in technical support, professional services, or engineering.

 

In addition, you should have experience working with one or more of the following programming languages:

· C/C++

· Strong SQL/Data experience

· Java, Go or Python and experience with Unix/Linux systems

· Scripting experience in Shell, Perl or Python.

Aquent is a leading talent services company, providing marketing and creative talent, managed services, extended workforce benefits, project management, and professional development. Founded in a dorm room in 1986, Aquent now employs 10,000 people each year across eight countries. In 1993, Aquent became the first staffing company to offer full comprehensive benefits to its temporary employees. Aquent is committed to fostering an inclusive environment where different backgrounds, experiences, and perspectives are valued and where everyone can contribute, grow their careers, and thrive.

Client Description:

Our Client is a multinational technology company, specialising in Internet-related services and products; including online advertising technologies, search engine, cloud computing, software, and hardware. The atmosphere is relaxed with a diverse and innovative culture. Opportunities for growth and progression and networking with like-minded people across the business and beyond.

 

Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.