#179774

Program Manager

Location:
London
Job Terms:
Temporary
Salary:
£110,000 per annum
Start date:
ASAP
Posted By:
Nikita Vyas
Date:
04/27/2022
Duration:
8 months

Job Description:

Program Manager 

Job Description:
Our top 3 global social media client's Business Integrity team's mission is to ensure safe and trusted connections between people, businesses, and the platform. Our team works together to anticipate and predict potential threats to our platform, design and build tools to protect against these threats, and then implement and enforce these systems at scale. We leverage data analysis, machine learning and a robust infrastructure to review the quality of promoted content on our platform. We partner closely with several cross-functional teams, including product, engineering, and data science, to ensure high quality and safe experiences for both people and businesses across the platform's family of apps. Successful candidates for this team are adaptable, creative, have a bias toward action, aren't afraid of being wrong, and can successfully work across various teams & countries.

Responsibilities:

  • Become a subject matter expert in workflows spanning a variety of business integrity disciplines (policy creation & enforcement, content review, process optimization, spam research & mitigation, advertiser experience, vendor management, measurement & reporting) in order to effectively advocate for operational excellence of those workflows with key stakeholders (e.g., Product, Engineering, Legal, and other cross-functional teams)
  • Investigate & define clear business problems and prioritize solutions using data-driven analytics, developing success metrics to measure project performance and alignment with team mission and goals
  • Effectively plan and manage complex projects from the initial ideation phase through final execution to further our mission
  • Be on the front lines of the workflow and proactively communicate regular updates, concerns, trends and the impact of changes to all internal stakeholders
  • Develop and deliver measurement and reporting to quantify the impact of all launches; monitor and analyse product and operational health metrics
  • Drive internal and external process improvements, consulting with cross-functional teams to understand needs and pain points related to tools support, solve workflow problems, and ensure internal tools and automation systems are fully leveraged
  • Communicate clearly the progress of monthly initiatives to internal and external stakeholders, including the ability to synthesize feedback and adjust plans accordingly

Skills:

  • Ability to influence data, business, and engineering teams through an understanding of business and ecosystem needs
  • Experience working with international or cross-functional teams
  • Experience resolving and communicating about issues with both technical and non-technical audiences
  • Analytical skills, with experience solving problems using data and providing practical business insights/cases
  • Experience performing analytics work or manipulating data sets
  • Understanding of relevant landscapes including ad tech, outsourcing, policy, and spam/fraud
  • Experience working with or in support of diverse communities

Education:

  • BA/BS degree
  • 5+ years of work experience in a role involving strategic/analytical initiatives (ie: operations, project management, consulting experience, data analysis or technical systems)

Client Description:

Our Client is the largest social media company in the world. They have substantial B2B and B2C advertising and media platforms, as well as a nonprofit initiative. With the mission of bringing people together, they now boast over 2 billion users, and are rapidly developing as they influence the world around us.

 

Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.