Partner Onboarding Specialist (Spanish Speaking)

Overview

Join a leading global platform that is revolutionizing the travel and hospitality industry, connecting millions of users with unique accommodations worldwide. Our mission is to empower individuals and businesses to share their spaces, creating unparalleled experiences for travelers. We are looking for passionate individuals to help us expand our vibrant community and enhance our service offerings.

Are you a highly motivated individual with a passion for building strong relationships and enabling success? We are seeking an enthusiastic professional to join our dynamic team and play a pivotal role in expanding our network of partners. In this exciting position, you’ll be at the forefront of bringing new businesses onto our innovative platform, directly contributing to their growth and our shared success. Your impact will be immediate and visible, as you help shape the initial experience of our partners, fostering trust and long-term collaboration.

**What You’ll Do:**

* On-Board Hotel Partners, guiding them through every step of the integration process.
* Provide one-on-one white glove support for connectivity, content creation, and listing readiness, ensuring a seamless launch.
* Maintaining compliance and security standards.
* Respond to host inquiries with timely, high-quality support, significantly improving their onboarding experience on the platform.
* Develop long-lasting relationships with hosts, ensuring they receive ongoing support tailored to their unique needs and fostering a thriving partnership.

**Must-Have Qualifications:**

* Fluency in Spanish (both written and verbal) is essential for effective communication with our diverse partners.
* Proven experience in onboarding new partners or clients, demonstrating a knack for guiding users through complex processes.
* The ability to process sensitive information accurately.
* Exceptional communication and interpersonal skills, with a talent for building rapport and trust.
* A strong commitment to providing outstanding customer support and fostering long-term relationships.

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.