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Community Operations Manager

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Position Description
The on-site Community Manager at a Fortune 500 multi-national technology company in SF will assess the needs, goals and interests of our youth. The Community Manager will collaborate and work along with schools, community organizations, parents, and a network of advisors, tutors, coaches and mentors, to put students on a path that leads them to become a tech leader. The Community Manager serves as a role model, coach, and ambassador for students to accomplish their goals.


Top 3 Daily Responsibilities:

  • Create a community by connecting with local non-profits, schools, and other tech companies in the community.
  • Connect with teams and create a processes for the programs. 
  • Serve as the face of new project in the local community. 

Additional Responsibilities:

  • Manage and lead the Oakland lab operations, including leading a team of coaches, head coach, site coordinator, and volunteers. 
  • Act as a liaison between staff and project team Program Lead. 
  • Work directly with students, teachers, and parents to ensure that they are following our road map to success; identify areas of academic strength, leadership skills, program interest, and motivation and weakness of students to help them complete program successfully. 
  • Follow up on student progress regularly, (e.g., monitoring academic success, create and review progress reports/project completion, assess extra­curricular projects, etc.) 
  • Create a path for students to develop their technical skills academically and practically through self-paced, hands-on learning and project work. 
  • Managing and coordinating program events.

Skill/Experience/Education:
Mandatory:

  • Bachelor's degree or equivalent experience in Education, Social Work, Psychology, or related field 
  • Minimum 3 years management experience and/or academic advising experience preferred and a passion for working with underserved populations 
  • Have a solid understanding of the tech industry and/or have a connection to maker/developer communities 
  • Culturally competent to balance roles of coach, counselor, and advocate 
  • Excellent oral and written communication skills, bilingual English/Spanish preferred  
  • Exceptional organizational and time management skills 
  • Demonstrated experience or interest in helping students transition into colleges and universities

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