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UX Writer

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Responsibilities:

  • Collaborate closely with research, compliance, engineering, product managers, legal, and marketing to define requirements, create content, and review deliverables 
  • Create and edit content that support the brand and business objectives, including emails, websites, and app flows, and a11y labels, among others 
  • Focus on content strategies that increase usability through navigation, labels, informational writing, error messaging, and other elements of the end to end customer experience 
  • Work proactively to encourage designers and other team members on content strategy — advise teams on when and where to message, in addition to how to message 


Minimum Qualifications:

  • BA/BS degree in English, Journalism, Technical Writing, UX, HCI or a related field (In lieu of degree, 5 years relevant work experience) 
  • 4 years of UX writing experience as part of a team developing hardware, software, or at a digital agency 
  • Superb writing and editing skills for UX and longer-form technical or design documentation 
  • Proven project and stakeholder management experience 
  • Familiarity with web and mobile UI design principles and practices 
  • Thrive in a fast-paced environment and cope well with frequently changing requirements 


Preferred Qualifications:
Experience developing information architecture for complex documentation sets 
Familiarity with user experience research principles and practices 
Basic knowledge of a design tool like InDesign, Photoshop, Illustrator, or Sketch 
Experience working closely with engineering, design, and product management teams - comfortable discussing technical issues, from engineering details to design minutiae 
Experience with localization practices and accessibility

Please Answer The Following Questions Along With Your Submittal:

Do you have experience addressing accessibility and universal design concepts in your writing projects, including writing accessibility labels? *

Have you ever created wireframes or mocks to visually convey your content recommendations? *

Do you have any experience working with design tools, such as Sketch? *

 Yes  No

Are you familiar with Material Design? *

Do you have experience handing off text to engineers? *

Have you used user data to influence any of your writing projects? *

Do you have experience collaborating with interaction designers? *

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