UX Researcher

Overview

• Independently complete end-to-end studies that are integrated into an overarching project or program.
• Design and conduct a mix of tactical and strategic research across all stages of the product development lifecycle.
• Execute qualitative and/or quantitative research and/or implement measurement for projects and programs, demonstrating effective problem framing and appropriate research method selection with moderate to minimal supervision, seeking and integrating feedback from more senior peers.
• Prioritize, plan, balance, manage, and execute prioritized work, making progress independently to achieve well-defined research objectives.
• Identify the most appropriate method(s) to conduct research (e.g., determine when to rely on secondary research versus when to conduct new research) and deliver high-quality insights that have a positive impact on user and business needs.
• Independently make decisions that improve quality and/or consistency of the research.

Ethical UX research
Ability to prioritize the needs of people in order to conduct ethical user research to drive the design or adaptation of user interfaces, products, services, or platforms, especially if ethical conflicts of interest arise. A focus on planning and conducting research that prioritizes ethics from a user’s perspective.

Human/user behavior
Ability to think holistically about strategic value for users based in understanding their motivations, needs, pain points, and values. This includes knowledge of human capabilities, including principles of human cognition and information processing, emotion and sentiment, decision-making and behavior, and how these translate into use, user, and usage fundamentals, usability principles and design best practices.

Interactive technology
Knowledge of how people use and interact with technology in order to influence the design, evaluation, and iterative improvement of interactive hardware and software systems.

Product development lifecycle
Knowledge of the overall process for developing products. This includes knowledge of the roles and responsibilities of engineering and other functions, major phases, checkpoints, and deliverables. This also includes the ability to identify common issues and considerations for delivering a product.

Research processes
Knowledge of the full research lifecycle from planning, to execution, to communicating insights, to impacting product and business direction or strategy.

UX research methodology
Knowledge of principles and methods for defining and measuring UX, and the ability to adapt UX research methods to the appropriate user interface and platform.

UX storytelling
Ability to influence and inspire an audience by crafting stories using data that elicit user or stakeholder empathy or create buy-in. Ability to effectively communicate and illustrate research insights and recommendations by constructing narratives based on appropriately represented data.

UX systems thinking
Ability to analyze situations or problems at the system level or from a broader perspective (including technical and/or organizational). This includes the ability to consider how factors or components in a system interrelate, work over time within the context of larger systems, conduct or direct research, and communicate insights to improve the user experience of those systems, ecosystems, or platforms.

If interested, please apply or email: pbarraclough@aquent.com

*There is a deadline for this role – Weds April 17th – so please apply ASAP*

Due to the high volume of applicants, we will only come back to successful candidates. If you do not received a response, please assume that you have not been selected for progression to the next stage of the hiring process.