Customer Marketing Campaign Manager

Overview

Partnering with Aquent, a globally recognized financial services organization is seeking a dynamic and innovative marketing professional to join their impactful team. This is an exceptional opportunity to shape the future of customer engagement and retention on a global scale. If you are a proactive marketing manager who thrives in a fast-paced, high-visibility environment and enjoys collaborating with a diverse group of colleagues and clients, you will find a rewarding home here. You’ll be instrumental in developing and delivering cutting-edge customer marketing programs that directly accelerate business targets and drive significant customer value worldwide.

This is a 6–12 month hybrid contract, offering £250–£276 per day (Umbrella / LTD, outside IR35). Due to the high volume of applications, we may be unable to respond to each applicant individually. If you have not received a response within 72 hours of submitting your application, please assume that you have not been selected to progress to the next stage of the hiring process.

**What You’ll Do**

In this pivotal role, you will be at the forefront of global customer marketing, driving initiatives that make a tangible difference. You will:

* Develop and socialize compelling campaign briefs that clearly outline business requirements, opportunities, success metrics, and overall marketing strategy.
* Collaborate closely with global product and commercial teams, ensuring all marketing activities are deeply rooted in customer insights and competitive intelligence.
* Orchestrate the seamless execution of marketing campaigns from start to finish, managing creative development, deployment, timelines, and budgets.
* Act as a change agent, supporting communication and training efforts within the organization to foster effective adoption of new campaigns and processes.
* Drive continuous improvement by measuring and optimizing program performance, creating insightful analyses using dashboards, and sharing progress and key milestones with business partners.
* Ensure all marketing activities adhere to brand guidelines and comply with legal and data protection requirements.

**What You’ll Bring**

We are looking for a talented individual who is passionate about marketing and dedicated to achieving excellence.

* Proven marketing experience, including campaign management, within a B2B customer success environment, ideally for a software or enterprise technology company.
* A demonstrated ability to work autonomously, confidently prioritizing multiple tasks and meeting deadlines with ease.
* Exceptional adaptability, quickly adjusting to evolving priorities and environments.
* Strong organizational skills, meticulous attention to detail, diligence, and a commitment to follow-through.
* Excellent communication skills, with the ability to clearly articulate messages to diverse audiences.
* A genuine passion for data, with the ability to delve into analytics and uncover the story behind the numbers.
* Fluency in English with outstanding written, verbal, and social communication skills.
* A positive attitude and empathy, inspiring colleagues and customers alike.
* Strong cross-team collaboration skills, coupled with a desire to enjoy your work while delivering your best.

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