Project Manager-Product Design

Overview

Strategic Operations team enables and supports the Global Licensed Product Design and Development team (PD) and is accountable for project management and operations across multiple channels and regions including process development and improvement, program management and ongoing optimization, and to ensure teams are operating effectively and efficiently.
The Project Manager, Operations role specifically supports licensed Product Design processes and projects. Partnering with departments across the business, this role will provide requirements and process development, optimization, and integration, ensuring that the intersections between departments and between businesses are operating effectively in support of the strategic goals and business growth of all categories.

Responsibilities:
Develop and optimize asset procurement and management process for key categories and products
Document current and new processes with mapping, workflows, swim lane charts, ARCIs, etc.
Establish clearance process for legal/BA/Talent submissions, partnering with Product Design teams, Studio Partners, Legal, BA, Commercial and other key stakeholders
Collaborate with Studio partners, Archives teams and other content providers as needed
Identify and assess tools and systems that can expand capabilities or improve current approaches
Assist in identifying resource needs within the organization for new processes and initiatives
Assist in development and delivery of key reports and presentations as required
Establish timelines and manage projects to meet key milestones based on business calendars
Maintain comprehensive project tracking to monitor and report project progress
Escalate when deliverables are off calendar in a timely manner
Develop, document, and adapt harmonized processes for licensed product design as needed
Think strategically with a solution-oriented approach to problem solving
Continually evaluate processes to maximize efficiencies in ways of working
Build relationships with global partners and liaise with Licensees as needed

Basic Qualifications:
Bachelor’s degree in a business operations field or equivalent experience
5+ years project management experience or related work experience, including but not limited to: management consulting, product management, requirements development, business analysis, or a similar position of analytical and operational rigor with a focus on defining business processes
Excellent written and verbal communication skills for internal and external communication
Proficiency with PC and/or Mac office and process management software programs
Analytically minded with Excel proficiency in basic data analysis and insight generation
Solid organizational skills; able to juggle and prioritize projects and tasks
Strong attention to detail and ability to keep accurate records
Strong interpersonal and relationship skills
Strong team player that works cooperatively and effectively with others to set goals, resolve problems, and make decisions
Comfortable communicating with all partners at all levels
Flexible to change while able to manage and support multiple projects concurrently
Proactive and demonstrated initiative able to manage day-to-day work-flow with minimal supervision
Ability to work under pressure and meet tight deadlines

Preferred Qualifications:
Creative and/or design field experience
Trading card, hobby or collectibles experience

The target hiring compensation range for this role is $46.75 to $51.95 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.Strategic Operations team enables and supports the Global Licensed Product Design and Development team (PD) and is accountable for project management and operations across multiple channels and regions including process development and improvement, program management and ongoing optimization, and to ensure teams are operating effectively and efficiently.
The Project Manager, Operations role specifically supports licensed Product Design processes and projects. Partnering with departments across the business, this role will provide requirements and process development, optimization, and integration, ensuring that the intersections between departments and between businesses are operating effectively in support of the strategic goals and business growth of all categories.

Responsibilities:
Develop and optimize asset procurement and management process for key categories and products
Document current and new processes with mapping, workflows, swim lane charts, ARCIs, etc.
Establish clearance process for legal/BA/Talent submissions, partnering with Product Design teams, Studio Partners, Legal, BA, Commercial and other key stakeholders
Collaborate with Studio partners, Archives teams and other content providers as needed
Identify and assess tools and systems that can expand capabilities or improve current approaches
Assist in identifying resource needs within the organization for new processes and initiatives
Assist in development and delivery of key reports and presentations as required
Establish timelines and manage projects to meet key milestones based on business calendars
Maintain comprehensive project tracking to monitor and report project progress
Escalate when deliverables are off calendar in a timely manner
Develop, document, and adapt harmonized processes for licensed product design as needed
Think strategically with a solution-oriented approach to problem solving
Continually evaluate processes to maximize efficiencies in ways of working
Build relationships with global partners and liaise with Licensees as needed

Basic Qualifications:
Bachelor’s degree in a business operations field or equivalent experience
5+ years project management experience or related work experience, including but not limited to: management consulting, product management, requirements development, business analysis, or a similar position of analytical and operational rigor with a focus on defining business processes
Excellent written and verbal communication skills for internal and external communication
Proficiency with PC and/or Mac office and process management software programs
Analytically minded with Excel proficiency in basic data analysis and insight generation
Solid organizational skills; able to juggle and prioritize projects and tasks
Strong attention to detail and ability to keep accurate records
Strong interpersonal and relationship skills
Strong team player that works cooperatively and effectively with others to set goals, resolve problems, and make decisions
Comfortable communicating with all partners at all levels
Flexible to change while able to manage and support multiple projects concurrently
Proactive and demonstrated initiative able to manage day-to-day work-flow with minimal supervision
Ability to work under pressure and meet tight deadlines

Preferred Qualifications:
Creative and/or design field experience
Trading card, hobby or collectibles experience

The target hiring compensation range for this role is $46.75 to $51.95 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.