Growth Product Manager

Overview

We are seeking an experienced, entrepreneurial Growth Product Manager with a passion for lifecycle marketing to help grow and support the customer experience across our services. The Growth Product Manager will work with a wide variety of functional teams across apps to identify, strategize and define new opportunities to enhance the customer’s experience of our services, with a focus on bringing new
customers into the ecosystem and retaining them. We believe the role would place you in a highly-energized environment with some of the most creative individuals in the industry where you would be inspired to share your years of experience along with providing extraordinary support for the team.

Key Qualifications:

• A minimum of 7+ years of experience as a marketing focused product manager; B2C advertising/marketing technology a plus
• Deep understanding of growth product management, with previous experience serving as a subject matter expert in subscription and/or recurring revenue business models
• Strong presentation skills paired with the ability to build a vision and tell a story that inspires and influences large, cross-functional partners at all levels
• Motivated, creative, problem solver who doesn’t wait for direction
• Deep experience digging into details to identify opportunities that utilize existing capabilities, in new ways
• Past success in driving significant impact in matrixed structures, using partnership and collaboration to influence co-workers, leaders, and partners
• Proven history working on complex, international, time-critical projects
• You create, build, and cultivate positive interpersonal relationships, are flexible in nature and able to tackle challenges all while keeping a sense of humor

Responsbilites:

• Collaborate with a broad range of teams, including but not limited to core product, marketing, engineering, analytics, operations, QA, business development and design teams• Optimize and overhaul consumer facing marketing flows across the subscription lifecycle, from acquisition to onboarding and engagement, through to retention and winback
• Gather business requirements and use cases from various teams, and identify necessary key capabilities across multiple marketing platforms
• Partner with the Customer Lifecycle team to form a best-in-class growth program
• Build strong presentations that convey a vision and tell a story that leaders at all levels of the organization can get behind
• Creatively problem solve and propose solutions, while understanding any known limitations and resource constraints
• Help prioritize key initiatives and evangelize the roadmap, acting as the driving force behind the work at all levels, across all functions
• Measure and analyze experiences based on KPIs with an eye on optimization opportunities over time

Education: BS/BA degree preferred; MS/MA/MBA a plus